Privacy Policy

Data Collection and Retention

We collect data to set up accounts, keep your access safe, help with support, handle deposits or withdrawals, fulfill legal responsibilities, confirm your identity, prevent fraud, and resolve website issues in 2026 for improved service.

• Account data includes your name, email address, date of birth, username, password hash, mailing address, phone number, and any changes to your profile. We hold on to it as long as the account is active, plus five years after it’s closed;
• Contact records consist of emails, chat messages, support tickets, notes on bugs, and any files you’ve shared with us. We hold onto them for 3 years after the last response;
• Payment details cover card type, the last 4 digits, the name of the bank or wallet, transaction ID, the amount, status, and time. Licensed payment providers take care of card or bank information. We don’t keep card numbers. We hold onto transaction records for 5 years;
• Device and network data refers to info like browser type, language, time zone, IP address, system type, screen size, app version, and access logs. We store security logs for a year.

Cookie Policy

Cookies are text files that your browser saves. They help you stay logged in, remember your preferences, and track your visits. Session cookies expire when you close the browser. Preference cookies can hang around for as long as 12 months. Analytics cookies can stick around for as long as 24 months.

If you’d like, you can turn down, remove, or restrict cookies using the settings in Chrome, Safari, Firefox, or Edge. Some account tools might not function properly if necessary cookies are disabled.

Types of Cookies We Use

Our cookie practices comply with GDPR, UK GDPR, PECR, and CCPA/CPRA guidelines in 2026. You have the option to accept, decline, or remove non-essential files using the consent banner or your browser settings if you wish.

• Technical cookies involve session files, security IDs, login checks, and scripts; you can block non-essential files via your browser settings;
• Preference cookies remember your language, region, and layout choices; you can change these in the consent panel;
• Analytics cookies monitor page views, clicks, and errors via first-party or third-party tools without collecting names; you can opt out of these anytime;
• Ad cookies use third-party ad tags and campaign IDs for promotions; feel free to reject them or block third-party cookies.

Information Usage

We collect account and device information just to run the website, check services, reach out to users, manage ad preferences, comply with the law, and ensure data protection. Each point below outlines what data might be relevant in 2026.

• Service provision We gather login info, IP addresses, browser types, and age status to set up your account area, keep your sessions running, handle support requests, and restrict access when necessary;
• Improvement We look at error logs, page load speeds, search phrases, and click patterns to fix issues, speed up response times, test buttons, and introduce tools that users ask for;
• Public profile and results We might display your username, avatar, score, prize amount, country, and contest rank on leaderboards, winner pages, profiles, or event pages. You can opt out via privacy controls or by email before the event ends;
• Communication We send you account notifications, password reset emails, policy updates, planned downtime alerts, feature change notes, payment status messages, and security notifications tied to your account;
• Marketing You can choose to receive promo emails, bonus offers, and targeted ads, and you can turn these off in your account settings or by clicking the unsubscribe link in any email;
• Data Sharing We don’t sell personal data, but we might share information in response to a court order, subpoena, tax checks, regulatory requests, police inquiries, fraud investigations, payment processors, email vendors, cloud hosts, or site sales, with prior notice where permitted by law;
• Data security and account edits We secure data with TLS 1.2 or higher, salted password hashes, restricted staff access, audit logs, daily backups, and two-factor access for staff. You can also edit your account details where website tools allow it.

Privacy Policy Updates

We might update this Privacy Policy in 2026. We’ll notify users through email, account alerts, or a banner on the site. Old versions are kept in our policy archive, or we can send them upon request. If you’re not okay with the new policy, just stop using the site and close your account. This policy outlines how data is used. The Terms & Conditions outline the rules for accounts, payments, and how to use the site.

Contact Information

If you have questions about privacy, you can email, fill out the contact form, or drop a message through live chat if it’s available in your account.